The risk stays on our side.

The policy

• Before activation

  Your $199 reservation is fully refundable at any time, for any reason or no reason. Email billing@jobonramp.com (or support@jobonramp.com) with the address you reserved under. We confirm the refund and process it back to the original payment method; the card network determines when it appears, typically 5-10 business days.

• Activation

  Your $199 reservation is credited toward the program, and the $796 balance is due, only when you explicitly activate Job Search System. Nothing converts automatically. Until that moment every dollar remains refundable under the line above.

• After activation

  The program's six deliverables are complete within 14 days of activation. If an item is missing or fails its test, you choose a fix within another 14 days or a refund. A missing core item means a full refund of everything paid; each other missing item refunds its equal share. If the fix still leaves something missing, your refund rights reopen unchanged.

• After that

  The program runs 90 days and ends. There is no renewal and nothing to cancel after activation.

• If we miss the date

  If the activation-availability date shown when you reserved passes without the service opening, your reservation remains fully refundable, and we will offer the refund proactively rather than leaving you to ask.

• If we cancel

  If we ever discontinue a paid service you hold, unused prepaid periods are refunded. If we end your account for a terms violation, refunds follow this same policy where the law allows.

• Supporter-funded access

  If a supporter or sponsor paid for your access, refunds of the reservation or first active month return to the payment method that paid. As the job seeker you can always decline funded access; a sponsor can’t reclaim access to your workspace because your workspace was never theirs.

How to request one

Email billing@jobonramp.com with “Refund” in the subject and the email address used at reservation. That’s the entire process. We aim to confirm within two business days.

If something has gone wrong with a charge, you can also reach support@jobonramp.com, and the full contact routes are on Contact & support.

The Clarity Map is free and comes before any payment, so nothing on this page applies until you choose paid access.